There are three basic user account 'roles' within the Cloud environment. These roles relate exclusively to the applications users can access within the Cloud, and do NOT relate to Ascendance application permissions.
1-Basic User Role: Users with the Basic role have access to all Ascendance applications on their landing page except System Administration, and the Cloud Profile Management Tool.
2-SysAdmin User Role: In addition to all of the functions and tools available to users with the Basic role, the SysAdmin role gives access to Ascendance System Administration.
3-CloudAdmin User Role: In addition to the functions and tools available to users with the SysAdmin role, the CloudAdmin role gives users access to the Cloud Admin Tool.
Cloud Services User Guide (for End User)
Cloud Services User Guide (for Sys Admin)
Toll-Free: 888-480-0102, option 1
Email: support@senior-systems.com